V2, Video/Demonstration Is Buggy (Slow, Crashing)

Solved

Hi,
When pressing content (e.g. "reverb") if the software won't crash, it will take a lot of time for the video to load. It was all good in V1.
The challenge part is smooth and working well.

Is it a known issue?

Ofir Yakobi

1 year ago

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Joe Hanley

Excellent!

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Ofir Yakobi

Hi Ofir

Would you mind testing something out for me?

  1. Close Syntorial

  2. Download this:

https://www.dropbox.com/s/3eta4ih44ikn461/all%20video_output%203.0.17.4.zip?dl=0

  1. Unzip it to reveal a β€œvideo_output” folder

  2. Drag this folder to: C:\Program Files (x86)\Syntorial\Plugins

  3. It should ask if you want to overwrite the existing video_output folder. Say yes. If it doesn’t ask, let me know.

  4. Open Syntorial and launch any one of the lessons that gave you video issues.

Does it work better after doing that?

Awesome, it's seems to work fine now (fyi - much more dll's in your link than there were in the original folder)
Thank

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Joe Hanley

Hi Ofir

Would you mind testing something out for me?

  1. Close Syntorial

  2. Download this:

https://www.dropbox.com/s/3eta4ih44ikn461/all%20video_output%203.0.17.4.zip?dl=0

  1. Unzip it to reveal a "video_output" folder

  2. Drag this folder to: C:\Program Files (x86)\Syntorial\Plugins

  3. It should ask if you want to overwrite the existing video_output folder. Say yes. If it doesn't ask, let me know.

  4. Open Syntorial and launch any one of the lessons that gave you video issues.

Does it work better after doing that?

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Ofir Yakobi

Hi Ofir. Sorry for the issue. We’re experiencing some issues with the videos, and I am currently fixing them as we speak. Are you on Mac or Windows?

Thanks, glad to hear it's being fixed.

I'm on Win11.

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Joe Hanley

Hi Ofir. Sorry for the issue. We're experiencing some issues with the videos, and I am currently fixing them as we speak. Are you on Mac or Windows?

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