Hi Audible-Genius-Support-Team,
I recently purchased Syntorial (on 29th of April 2025) with an education discount using my Gmail-Adress. However, I accidentally registered my License with a different email Adress. Could you please transfer my Syntorial license from my Gmail address to my account with the other e-mail-adress, or let me know how I can access the full version with my Gmail address? I would like to have my license associated with my main account for easier access.
The money from my bank is also gone, so I get a bit impatient tbh.
Thank you very much for your help!
Best regards,
Max
PS: I already send you two E-Mails one from gmail, the other one from my other mail-adress, as a proof that it's me and not spam plus wrote you on contact form.
1 week ago
1 week ago
Hi Max. Sorry about that. We've fixed the issue from our end and you should receive an email momentarily.
1 1 week ago Reply
Thanks very much. Have a good day and greetings from Germany 😀
0 1 week ago Reply